FAQ

Technical Support

How can I reset my password?

If you’ve forgotten your password, click on ‘Forgot Password’ on the login page. Enter your registered email address, and follow the instructions sent to your email to reset your password.

What do I do if I encounter an error during document upload?

Ensure that your files are in the supported format (PDF, JPEG, PNG) and do not exceed the size limit. If the issue persists, contact customer support for assistance.

Can I access the portal on my mobile device?

Yes, Tax Refund Portal is fully optimized for mobile devices, allowing you to manage your tax refunds on-the-go. Simply access the website through your mobile browser for a seamless experience.

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